Privacy Policy

Information we collect

• Contact details you provide, such as name and email.
• Order and sample information needed to perform testing.
• Messages you send us and basic site usage data.

How we use it

• To process test orders and deliver results and certificates.
• To communicate about your sample, invoice, and results.
• To operate, secure, and improve the website.

Sharing

We do not sell your personal information. We share data only with service providers needed to operate (such as email and hosting), or when required by law. Test results are confidential and are not published unless you ask us to make a certificate verifiable by batch number.

Security and retention

We use reasonable safeguards to protect your information and keep records only as long as needed for our services and legal obligations.

Your rights

You may request access to, correction of, or deletion of your information by emailing samples@bioelementlabs.com.